By Rose O. Sherman, EdD, RN, FAAN An executive nurse leader recently told me that her CEO had blamed her for an error that was later found to be someone else's responsibility. She was upset because when the mistake was pointed out to him - there was no apology even though he had very publicly chastised her. She said she felt very devalued. It can be very difficult for some … [Read more...]
Become a Better Presenter
By Rose O. Sherman, EdD, RN, FAAN I am often asked by leaders how they can become a better presenter and speaker. For some leaders, public speaking strikes fear into their hearts. I always give the same advice - becoming an effective presenter is a learned skill and the more you do it the better you will get. An effective presentation can have a very positive impact in … [Read more...]
Rethinking Feedback
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently told me that her favorite book was Radical Candor by Kim Scott. The author of the book recommends a very direct and candid approach to giving feedback. But not experts agree that this results in improved performance. An article in the March/April 2019 edition of the Harvard Business Review titled The … [Read more...]
Promote Critical Thinking Skills
By Rose O. Sherman, EdD, RN, FAAN An experienced nurse was bemoaning the lack of critical thinking skills demonstrated by novice nurses. So what are you doing about this I asked? The ability to be an astute critical thinker does not happen over night. It is a skill that grows when novices receive good coaching. This has become very challenging recently as there are fewer … [Read more...]
Recovering from a Bad First Impression
By Rose O. Sherman, EdD, RN, FAAN A nursing colleague felt she had made a bad first impression on the new chairman of the board for her hospital system. She was presenting nursing quality information and acknowledged that she sometimes does take too long to reach her key points. The board chair cut her off ten minutes into her presentation and asked her to get to the … [Read more...]
- « Previous Page
- 1
- …
- 118
- 119
- 120
- 121
- 122
- …
- 271
- Next Page »