By Rose O Sherman, EdD, RN, FAAN Young managers often ask me about the rumor mill and whether or how to best manage it. You will never be able to totally manage the rumor mill but the problem with rumors especially negative ones is that it can be like a virus that takes over and destroys and healthy work environment. Rumors and gossip fly especially during times of … [Read more...]
Letting Go
By Rose O. Sherman, EdD, RN, FAAN It is sometimes said that life is a delicate balance of holding on and letting go. Yet learning to let go is difficult but often essential. I recently spoke with an executive nurse leader who is fighting the cancer battle. The hardest thing, she told me, is just admitting that you need let go and focus your time, strength and energy on … [Read more...]
Looking at Span of Control in Frontline Nurse Leader Roles
By Rose O. Sherman, EdD, RN, FAAN Findings from recent research seem to overwhelmingly support that it is frontline managers who are the linchpins in staff engagement, satisfaction, and retention. Nurses don't leave organizations, they leave managers. A business consultant working on a leadership project with me recently asked me about the span of control in nurse … [Read more...]
Revisiting a Culture of Ownership in Healthcare
This past week, I talked with two leaders about the difference between accountability and ownership. They were not familiar with the work of Joe Tye and Bob Dent on this topic but it seemed to resonate with them. I am republishing a blog that Bob Dent wrote for this site two years ago. His advice is timeless. By Bob Dent, DNP, MBA, RN, NEA-BC, CENP, FACHE (Guest … [Read more...]
Conducting STAY Interviews
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Begin with the end in mind. That was the advice of the late Dr. Stephen Covey in his work on the habits of highly successful people. It seems especially important today as we consider the challenges with nurse recruitment and retention. NSI Nursing Solutions is reporting that the national average turnover rate for RNs working … [Read more...]
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