By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I often hear leaders dismiss the fact that disruption in healthcare might come from outside the healthcare industry. They justify these feelings by saying that healthcare is so regulated that the bar to entry is high. They tell me that companies like Amazon or Walmart will quickly become disillusioned. These leaders fail to … [Read more...]
Learning from Your 360-Degree Assessment
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many nurse leaders have the opportunity at some point in their careers to have a 360-degree leadership assessment. These assessments can be extremely valuable learning tools if viewed in the right way. Some leaders may feel insecure about the findings. I am currently working with a non-healthcare leader who is focused on figuring … [Read more...]
Managing Difficult Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In our leadership development workshops, managers often ask about how best to manage difficult staff members. These are the nurses who you dread having conversations with because they lack emotional intelligence, and the ability to accept feedback. My advice is always to enter the conversation with good intentions. We can all be … [Read more...]
When Incivility Runs Rampant
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nursing director recently asked me how to dial down incivility when it runs rampant in the work environment. It is a great question because some of this reflects what is happening in society. Research from the Pew foundation indicates that the majority of Americans (75%) believe that the lack of civility is a crisis in US … [Read more...]
Creating a Cultural Oasis in a Less than Healthy Work Environment
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The Magnet Conference will be held this week in Orlando. Hospitals achieving this designation are notably among the best in the country. Healthy work environments are a core feature. Yet, the truth is that only 8% of hospitals in the US are currently Magnet designated. Many nurse leaders find themselves working in organizations where … [Read more...]
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