By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently asked me for advice on how to slow down. She said she was worried about her ability to maintain the pace of work that she had set for herself. These concerns are not unique to this nurse leader. In our chaotic and fast-paced healthcare environment, it can be challenging to slow down, observe, and … [Read more...]
Holding Nurses Accountable for Mistakes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What do you do when an experienced nurse will not take responsibility for her mistakes? This is a performance management issue that a nurse manager recently discussed in a leadership development program. The manager had tried many approaches over a five-year time-frame to help this nurse gain insight into her behavior but none … [Read more...]
When Environments are not Psychologically Safe
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A senior nursing leader that I am coaching is facing a challenging situation. One of the key members of the executive team demonstrates bullying behaviors that have created a culture that is not psychologically safe. The organization has excellent performance on key metrics. This leader is seen by the CEO as a "get it done" person … [Read more...]
Showing Grace in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Today's chaotic healthcare environment often requires that nurse leaders step up and act aggressively to lead change and meet metrics. It is so easy to forget the human side. I was reminded of this recently as a colleague described a rather difficult situation she was confronting. One of her colleagues had urged her to show more … [Read more...]
The Role of Intuition in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A leader recently told me a story about a decision made by her executive team that conflicted with her intuition. It felt wrong, and her gut told her it would be a mistake. She said nothing because she had no facts to support her strong emotional inner feelings. The decision did turn out to be a major blunder. She wonders if … [Read more...]
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