By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I published the blog below two years ago as we emerged from the COVID-19 pandemic. At the time, many leaders were fascinated with this blog and asked about the CNO's identity. I promised confidentiality to the CNO at the time. We even changed the identity from male to female to avoid detection. Fast-forward to today, and Brian … [Read more...]
Planning a Graceful Exit
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN To economize, many health systems are eliminating nursing leadership roles, impacting numerous loyal, hard-working nurse leaders. How do you leave a difficult job situation without conveying anger? I recently talked with a leader who found herself in this situation. She understood that the decision was not personal but could not … [Read more...]
Relational Leadership in a Transactional World
By Rose O. Sherman, EdD, RN, NEA-BC There is significant research evidence that a relationship leadership style (authentic, servant, and human-centered leadership) is linked to more effective recruitment and retention and quality patient outcomes. However, nurse leaders increasingly tell me staying relational is more complicated in a transactional healthcare environment. … [Read more...]
When Nurses Are Disrespectful to Leaders
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Being a frontline leader today is challenging under the best circumstances, but imagine what it is like when nurses are disrespectful and critical of those who lead them. Nurse managers now tell me that while this behavior might have been confined to nonprofessional staff in the past, some professional staff are now very … [Read more...]
Building Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety in a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the lack … [Read more...]
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