By Rose O. Sherman, EdD, RN, FAAN "When a leader makes the choice to put the safety and lives of the people inside the organization first, to sacrifice their comforts and sacrifice the tangible results, so that the people remain and feel safe and feel like they belong, remarkable things happen." Simon Senek Over the past decade in healthcare, there has been a … [Read more...]
How to Have that Crucial Conversation
By Rose O. Sherman, EdD, RN, FAAN When I talk to nurse leaders about books that they would recommend to new leaders, one that is high on the list is the book Crucial Conversations. I have noticed it on the bookshelves of so many leader office that I have visited. One nurse leader referred to the book as her leadership bible. I just seem to be having many more of these … [Read more...]
When Leaders Don’t Model the Way
By Rose O. Sherman, EdD, RN, FAAN Knowing that I spent 25 years in nursing leadership with the Department of Veterans Affairs, many of my colleagues are interested in my thoughts about the current scandals involving wait times, cover-ups and performance bonuses. For a number of years now, I have heard my former colleagues talk about the challenges in meeting the growing … [Read more...]
Why Feedback Fails
By Rose O. Sherman, EdD, RN, FAAN "Good feedback is hard to come by. It is difficult to give, difficult to elicit and difficult to receive". Sylvia Ann Hewlitt If you ask any nursing leader about challenging parts of the role, the issue of having to give negative performance feedback is high on the list of least favorite leadership activities. Too often, it gets put … [Read more...]
Nurse Leader Insight: Nurses Speak Out About their Profession
By Rose O. Sherman, EdD, RN, FAAN Nate Silver in his 2012 book The Signal and the Noise wrote about the challenges of making predictions and distinguishing what is a true signal in a noisy environment. It is therefore always interesting to review national studies on nursing and what nurses report about their profession. The noise that we hear is often in our … [Read more...]
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