By Rose O. Sherman, EdD, RN, FAAN The late Peter Drucker, an internationally known leadership expert, frequently noted that we spend a great deal of time telling our leaders what to do but far less time advising them what not to do. This is because we are so focused on what will lead to our success that we spend little time talking about potential problems. Yet, all of … [Read more...]
Emotional Intelligence in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently presenting to a group of nurse leaders and asked the question about whether they had ever lost control of their emotions in front of their staff. Many in attendance had but one leader's response really surprised me. She saw nothing wrong with displaying her anger because "this is who I am and people have to get used … [Read more...]
Making Feedback More Effective
By Rose O. Sherman, EdD, RN, FAAN I was recently reminded of the devastating impact that negative feedback can have on a staff member when it is put off until an annual evaluation and was never addressed before. If you ask any nursing leader about challenging parts of the role, the issue of having to give negative performance feedback is high on the list of least favorite … [Read more...]
Being Strategic About the Pending Nursing Shortage
By Rose O. Sherman, EdD, RN, FAAN The Atlantic magazine features a story this month titled The US is Running Out of Nurses. It is pointed out in this article that nursing workforce projections are being revised because of the growing demand for nurses in so many new emerging areas. This is coupled with an aging workforce who are now retiring and an aging population in need … [Read more...]
Learning to Delegate
By Rose O. Sherman, EdD, RN, FAAN I recently taught a class with a group of nurse leaders, some of whom admitted that they have problems delegating. A example they gave is staff who want time off after the schedule is posted, and then ask their managers to find someone who will switch shifts with them. They shift their problem from themselves to their manager. What … [Read more...]
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