By Rose O. Sherman, EdD, RN. FAAN We need innovation in our healthcare environments but change can easily fail if it is too much and too soon. The reality is that change is hard even when it is highly desirable. Our brains crave routine and too much disruption all at once can lead to an environment where staff feel psychologically unsafe. Skill with the change process is … [Read more...]
Retaining and Helping Millennial Nurses to “Get Ahead”
By Rose O. Sherman, EdD, RN, NEA-BC The turnover of Millennial staff in the first two years of practice has become a growing concern for many nurse leaders. The churn of new graduates can easily cause organizational disruption and lead to safety issues. Why millennial nurses leave employers is a complex issue and one that has not been well studied. What we do know is that … [Read more...]
Leave the Door Open for Staff to Return
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It is the phrase every manager dreads hearing from a valued staff member - "when you have a minute I need to talk with you". As one manager explained to me - the follow-up to this is often a resignation. In today's workplace with vacancy rates hovering around 10% in most health systems, losing an experienced staff member can … [Read more...]
3 Steps to Give More Effective Difficult Feedback
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A young manager recently told me how much she was dreading a crucial conversation that she needed to have with one of her experienced staff members. The nurse was very disrespectful to her at a staff meeting. It was painful, public moment. The manager exercised a great deal of emotional restraint and chose to do the right thing … [Read more...]
Leaders Should be Lifelong Learners
By Rose O. Sherman, EdD, RN, FAAN Many years ago, I was teaching a Nuts and Bolts Leadership course at a large medical center where I worked as the Chief of Employee Education. The course was designed for beginning leaders from all departments in the hospital. One day I received a call from a highly regarded senior leader in the organization asking me if he … [Read more...]
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