By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It is the phrase every manager dreads hearing from a valued staff member - "when you have a minute I need to talk with you". As one manager explained to me - the follow-up to this is often a resignation. In today's workplace with vacancy rates hovering around 10% in most health systems, losing an experienced staff member can … [Read more...]
3 Steps to Give More Effective Difficult Feedback
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A young manager recently told me how much she was dreading a crucial conversation that she needed to have with one of her experienced staff members. The nurse was very disrespectful to her at a staff meeting. It was painful, public moment. The manager exercised a great deal of emotional restraint and chose to do the right thing … [Read more...]
Leaders Should be Lifelong Learners
By Rose O. Sherman, EdD, RN, FAAN Many years ago, I was teaching a Nuts and Bolts Leadership course at a large medical center where I worked as the Chief of Employee Education. The course was designed for beginning leaders from all departments in the hospital. One day I received a call from a highly regarded senior leader in the organization asking me if he … [Read more...]
Leaders Speak in an Amplified Voice
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN This week's political events involving North Korea are a good reminder for all leaders that when in leadership roles, you have an amplified voice. Even casual remarks not intended to be inflammatory can take on serious meaning when they come from leaders. A Chief Nursing Officer once told me that she was "thinking aloud" as she … [Read more...]
Becoming a Transformational Nurse Leader
By Rose O. Sherman, EdD, RN, FAAN We know from research that nurses value transformational leadership. I have heard nurse leaders describe themselves as being transformational. The interesting thing about transformational leadership is that it is your followers that will define what your leadership style is - not you. Without evidence, declaring oneself to be … [Read more...]
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