Emerging Nurse Leader

A leadership development blog

Coaching Emotionally Fragile Staff

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a manager on a webinar what strategies she should use when coaching a new graduate who is emotionally fragile and reactive to feedback.  The nurse was stressed, anxious and demonstrated catastrophic thinking when suggestions were made to improve performance.  The manager expressed concern because the new … [Read more...]

Staff Engagement – A Joint Responsibility

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders often ask me how they can move the needle on their staff engagement.  In many organizations, it is a very challenging problem with nursing engagement numbers often lower than the 33% of the workforce reported by Gallup in their data on the US workforce. While nurse leaders play a key role in staff engagement, … [Read more...]

Managing Resignations with Grace

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many managers dread when staff walk into their office and say, I need to talk with you about something. They fear that something will be a resignation and sometimes it is.  In today’s workplace with nurse vacancy rates hovering around 10%, losing an experienced staff member can present significant staffing challenges. Even with … [Read more...]

Creating Psychological Safety

by

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader.    Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]

When Managers Break all the Rules

by

By Rose O. Sherman, EdD, RN, FAAN Students often ask me about books that have profoundly influenced my thinking about management and leadership. A book, that I found helpful in my own leadership journey, was published initially more than a decade ago and recently updated and re-released in 2016. The newest edition of First, Break all the Rules: What the World's Greatest … [Read more...]