By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders often ask me how they can move the needle on their staff engagement. In many organizations, it is a very challenging problem with nursing engagement numbers often lower than the 33% of the workforce reported by Gallup in their data on the US workforce. While nurse leaders play a key role in staff engagement, … [Read more...]
Managing Resignations with Grace
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many managers dread when staff walk into their office and say, I need to talk with you about something. They fear that something will be a resignation and sometimes it is. In today’s workplace with nurse vacancy rates hovering around 10%, losing an experienced staff member can present significant staffing challenges. Even with … [Read more...]
Creating Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]
When Managers Break all the Rules
By Rose O. Sherman, EdD, RN, FAAN Students often ask me about books that have profoundly influenced my thinking about management and leadership. A book, that I found helpful in my own leadership journey, was published initially more than a decade ago and recently updated and re-released in 2016. The newest edition of First, Break all the Rules: What the World's Greatest … [Read more...]
Exercising More Leadership Diplomacy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader colleague shared with me that she had received her 360 degree feedback results. A theme in the responses from her peers, supervisor and direct reports was that she often lacked diplomacy when working with others. This was very helpful feedback because a lack of diplomacy could stall her leadership advancement and … [Read more...]
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