By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Building effective work teams in healthcare is a challenging and often frustrating part of the nurse leader's role. Many new leaders tell me that they struggle with dysfunctional teams that have often worked together for years. As the late, great baseball coach Casey Stengel was once quoted as saying, "Hiring great players is … [Read more...]
How to Exit a Position Gracefully
By Rose O. Sherman, EdD, RN, FAAN How do you leave a difficult job situation without conveying anger? This was an interesting question asked of me by a leader whose position was eliminated after 25 years in her organization. She was given no options for other employment as the employer was downsizing. She will receive a fair severance package but was heartbroken about … [Read more...]
Holding Nurses Accountable for Mistakes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What do you do when an experienced nurse will not take responsibility for her mistakes? This is a performance management issue that a nurse manager recently discussed in a leadership development program. The manager had tried many approaches over a five-year time-frame to help this nurse gain insight into her behavior but none … [Read more...]
When Environments are not Psychologically Safe
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A senior nursing leader that I am coaching is facing a challenging situation. One of the key members of the executive team demonstrates bullying behaviors that have created a culture that is not psychologically safe. The organization has excellent performance on key metrics. This leader is seen by the CEO as a "get it done" person … [Read more...]
Showing Grace in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Today's chaotic healthcare environment often requires that nurse leaders step up and act aggressively to lead change and meet metrics. It is so easy to forget the human side. I was reminded of this recently as a colleague described a rather difficult situation she was confronting. One of her colleagues had urged her to show more … [Read more...]
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