By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Napoleon Bonaparte once said, "A leader is a dealer in hope." His observation is supported by Gallup's research findings of what staff wants from their leaders in times of crisis. Yet instilling hope can be challenging at a time when there are so many unknowns and life … [Read more...]
Avoiding the Escalation of Commitment Problem
Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader recently asked me for advice about what to do when a leader in her organization has made a bad decision and is now doubling down on that decision even though he is wrong. The situation involved a poor decision about a PPE supply chain that is not working out. It is a classic example of the psychological phenomena … [Read more...]
Balancing Compassion with Professional Expectations
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What is the leadership balance between feeling compassion for staff who have been through so much with professional expectations? This was a question that a critical care director recently asked me. Her staff, she explained, is understandably burned out as an outcome caring for so many COVID-19 patients. They feel a collective … [Read more...]
What Would Florence Think?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Tomorrow marks the 200th anniversary of the birth of Florence Nightingale. It is interesting to speculate on how Florence would react to the global response to COVID-19. The museum dedicated to her is in St. Thomas hospital, now on the … [Read more...]
Showing Gratitude During Nurses Week
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN So far, 2020 is turning out to be a very different kind of year. Nurses Week, traditionally a high point of recognition is muted with many facilities postponing or modifying activities due to COVID-19. We all understand that it is not business as … [Read more...]
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