By Rose O. Sherman, EdD, RN, NEA-BC, FAAN How resilient is your nursing staff right now? We often answer this question taking a collective look at our team. This is a mistake. Although we are all in the same COVID storm, we are not in the same boat. The evidence is indicating that our youngest nurses are having a much tougher time. We need to keep an eye on our Gen Z … [Read more...]
Five Tips to Deliver Bad News
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Everyone likes good news, but sometimes leaders are asked to deliver bad news to their staff. It’s even harder when you don’t agree with the message or decision you’re communicating. Many leaders have asked me recently - What is the best way to message bad news? The bad news could reduce personal benefits, involve redeployment … [Read more...]
Email Messages in Turbulent Times
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Few experienced leaders have not sent at least one email that they later regretted sending. Your use of email is your digital presence. Like executive presence, it can propel your leadership or derail you. This is especially true now when we are more reliant on email because of social distancing. In most organizations, it is the … [Read more...]
Why a Webcams On Culture Matters
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The COVID-19 pandemic has shut down usual systems of interactions and social distancing is the new norm. As we have trended downward in the number of in-person interactions, it is not surprising that we have trended upwards in online-interactions. Nurse leaders miss getting together with other leaders. It is much harder to … [Read more...]
When the Soft Skills Become the Hard Skills
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When we think about leadership, we often focus on key business skills that are important for leaders to learn. These competencies include learning to manage a budget, plan for resources, monitor quality measures, and think strategically. … [Read more...]
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