By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager tells the following story. I manage a small unit and often take patient care assignments. This means I take work home and do it on the weekends - never fully recharging my batteries. I just took a two-week vacation over Christmas and things imploded. My staff was on the phone nonstop with the leader who covered my … [Read more...]
Fostering Emotional Intelligence on Teams
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past three decades, the importance of leader emotional intelligence has been widely recognized. It was popularized in 1995 by Daniel Goleman with the publication of his best-selling book Emotional Intelligence. Emotional intelligence (EQ) is usually defined as self-mastery or the ability to understand and control what we … [Read more...]
Upskilling Your Leaders in 2023
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When executive nurse leaders ask me about key priorities for 2023, the upskilling of frontline nurse leaders is high on my list. The seismic demographic shifts in the nursing workforce and changes in how nurses view their work post-pandemic have significantly impacted the role of frontline leaders. When I ask groups of leaders today … [Read more...]
Rethinking the Employee Value Proposition
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Health Systems are struggling to retain staff. Almost weekly, we learn about new salary packages negotiated across the country as systems struggle with finances and worry about how to pay for the increases. But are increased wages alone ever enough to retain staff? In the January-February issue of the Harvard Business … [Read more...]
Learning to Live in the Gray Zone
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN So how do we teach nurses not to be such black-white thinkers? This is an interesting question asked by leaders in several recent leadership development sessions. One manager gave an example: Last week, one of my young nurses was assigned to six patients. Working with her was our most experienced patient care technician; his … [Read more...]
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