By Rose O. Sherman, EdD, RN, NEA-BC, FAAN This week, I had the honor of presenting the AONL Research Foundation Keynote at the AONL meeting in New Orleans. My topic was the Evolving Role of Nurse Manager in the New World of Work. To prepare for this presentation, we sought input from nurse managers through five focus groups conducted in February and March. I promised the … [Read more...]
Having Situational Humility
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader told me about a recent conversation with staff on her unit. They were vocalizing concerns about their assignments and the volume of patients admitted to their unit. The conversation had taken a very negative turn when she backed off and said the following: You may think I or any of us have all the answers to what is … [Read more...]
10 Lessons About Communication from Supercommunicators
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When asked about their top challenges, nurse leaders will discuss how communication has become more difficult in today's environment. Best-selling author Charles Duhigg offers some much-needed advice in his latest well-researched book, Supercommunicators. I found ten important leadership takeaways from reading this excellent … [Read more...]
Do We Need All These Meetings?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In talking with nurse managers today, they all want to spend more time with their staff and on their units. But finding that time can be challenging. In focus groups we recently conducted for my AONL plenary, we learned that attending meetings ranked first in how nurse manager spend their time. Interestingly, of all of the items on … [Read more...]
Nurse Manager Span of Control and Role Scope
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A troubling trend is emerging from my discussions with nurse managers. Not only have the managers' spans of control continued to grow, but so has their role scope. With shortages across all disciplines and departments, nursing is the default for tasks needing reassignment, and the responsibility for the task is shifted to the … [Read more...]
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