By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In recent focus groups I conducted with nurse managers, they listed conflict management on teams and between departments as one of the top three activities they spend time on today. Focus group members commented that staff today don't know how to navigate conflicts with other team members. Social researchers have also observed … [Read more...]
Clap In and Clap Out of the Shift
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN During a recent leadership development program, nurse managers discussed the importance of touchpoints, recognition, and feedback to keep their younger staff engaged. One manager explained, "No news has been good during my career, but this does not work with younger staff. Today's newer nurses want a lot of feedback (especially … [Read more...]
Rebuilding Trust in Your Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN New leaders often wonder why building a trusting relationship in their new roles takes so long. Trust is a bedrock of leadership. As Warren Buffet has noted, trust is like the air we breathe- no one notices when it is present. When it is absent - everyone notices." Building trust is a slow and delicate process, and it's essentially … [Read more...]
A CNO Goes Incognito – An Update
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I published the blog below two years ago as we emerged from the COVID-19 pandemic. At the time, many leaders were fascinated with this blog and asked about the CNO's identity. I promised confidentiality to the CNO at the time. We even changed the identity from male to female to avoid detection. Fast-forward to today, and Brian … [Read more...]
Improving the Work-Lives of Nurse Managers
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Last week, I gave the AONL Research Foundation Keynote at the AONL meeting in New Orleans. My topic was the Evolving Role of Nurse Managers in the New World of Work. To prepare for this presentation, we sought input from nurse managers through five focus groups conducted in February and March 2024. I promised the 141 managers who … [Read more...]
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