By Rose O. Sherman, EdD, RN, NEA-BC, FAAN There are times in ones career when there are issues in the work environment that make it impossible to be happy. When this happens, the right choice may be to leave the position. But sometimes when we are unhappy at work, it is because of our own behavior. In a fascinating article in this month's Harvard Business Review, Anne … [Read more...]
5 Leadership Actions During Catastrophic Events
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The past two weeks have been a good reminder of how challenging it can be to lead during times of crisis. Nurse leaders in Texas have worked hard to help staff and patients navigate the extremely challenging situations with Hurricane Harvey. Now, nurse leaders in Florida are having the same experience this week with a second … [Read more...]
You Can’t Make Everyone Happy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Many nurses who move into leadership have a natural tendency to be people pleasers and enjoy the approval of others. A very tough lesson that leaders learn early is that they can't make everyone happy. There will always be people who are upset with something you do or are disappointed in you because you can't grant a request. You … [Read more...]
When Incivility is Normalized in a Culture
By Rose O. Sherman, EdD, RN, FAAN Incivility in our culture has substantially increased and to an extent, it has been normalized in this social media era. We don't think of incivility or bullying as the normalization of deviance but it is and once this has happened, it can be extremely difficult to make shift back. What is the Normalization of Deviance? The … [Read more...]
Recovering Quickly from Leadership Mistakes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a young leader call me and ask my advice about a situation where she had clearly made a mistake. One of her staff told her something very personal and asked her to keep it confidential. Later during a discussion with a charge nurse on the unit, the leader betrayed the confidence. The nurse found out and became very … [Read more...]
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