By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was listening to a colleague talk about a professional goal that she had established for herself but never followed through with it. Over the past five years, she has discussed it with me at least three times with no follow-up. Lack of execution is an issue for many nurse leaders, some of whom are great at planning but lack … [Read more...]
Managing Conflict Effectively
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Guiding team members to get past their day to day problems, conflicts and communication issues toward a goal of working as a high performance work team can be a significant leadership challenge. Yet, nowhere are the stakes higher than in the health care, where team synergy and interdependence are required for high quality patient … [Read more...]
Clarifying Your Preferred Communication Style
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Communication is challenging in today’s environment with both the diversity in the workforce and the culturally diverse patient populations served by health systems. Leaders often report in studies that there are significant differences among team members in values and beliefs about non-verbal behaviors, use of social networking and … [Read more...]
Your 2018 Leadership Goals
By Rose O. Sherman, EdD, RN, FAAN It is a brand new year. The great thing about a new year is that gives us an opportunity to begin again especially if 2017 was challenging for you. While it is not unusual to establish personal and professional goals for ourselves that we hope to achieve during the year, the evidence indicates that most people end up abandoning the goals … [Read more...]
New Evidence on Why Nurse Managers Matter
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Historically, we have had evidence that indicated the impact of nurse managers on nurse retention, satisfaction and engagement. What we have lacked is research demonstrating linkages between nurse manager ratings and the impact on specific patient and nurse outcomes. A 2017 Press Gainey Study on Impact of Nurse Managers released … [Read more...]
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