By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Each year as part of a graduate leadership program, my students interview their Chief Nursing Officer. One of the questions they ask concerns the advice that the CNOs would give to nurses just starting their leadership careers. The following comments were … [Read more...]
The Need to Be a Servant Leader
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In Leading Matters, John Hennessy recently retired President from Stanford University shares with candor what he learned on his leadership journey. One of the points he eloquently makes is the need to adopt a servant leader mindset. He believes that leaders should always remember that it is their staff who do the heavy lifting. The … [Read more...]
The Power of Assuming Good Intentions
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A new nurse manager recently told me about a staff member who sent her an email that seemed very rude and copied most of the unit staff. The manager was very upset with the email and automatically assumed the worst - that the staff member was being very disrespectful. I told her to just sit with the staff member and talk with her … [Read more...]
Pushing Staff Out of the Nest
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Sometimes leaders need to push their staff out of the nest to help them to grow. I recently spoke with a manager who found herself in this position. One of her charge nurses had asked to attend the emerging leader course in her health system. She did well in the course and was identified as a high potential future leader in her … [Read more...]
Turn Down the Drama at Work
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It comes up in almost every leadership session that I teach. Leaders want to know how to deal with the drama queens and kings that work for them. I can relate this back to my own experience when I was a manager. My evening charge nurse while extremely competent was also a drama queen. Every afternoon when she came to work, I … [Read more...]
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