By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently had a discussion with a CEO about the span of control of nurse managers. I have growing concerns about what we are asking of these frontline leaders to do and wanted to elicit his viewpoints on the topic. It soon became clear to me that his mental model of the manager is not grounded in the reality of day to day clinical … [Read more...]
Are You Coachable?
By Rose O. Sherman, EdD, RN, FAAN I recently spoke with a CNO who acknowledge feeling frustrated with one of her nurse managers. Although the manager has great potential and is capable, she is not open to coaching. She described to me some behaviors that are seen in people that are not coachable. These include the following: Always thinking they're right Not … [Read more...]
Invest in Nominating Staff for Awards
By Rose O. Sherman, EdD, RN, NEA-BC We are at that time of year when many organizations ask their leaders to nominate staff for various clinical excellence awards. But will you take the time do it? Nurse leaders are busy. Writing a good award nomination application or letter takes time – for most nominations at least one hour. Time gets away from us and deadlines pass. … [Read more...]
Changing Your Explanatory Style
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The other day, one of my students called me to ask advice about a "crisis" she was having at work with her director. In talking with her, it occurred to me (and later to her) that she could be misinterpreting the events that we discussed. I asked her how she knew that her perspective on the incident was an accurate … [Read more...]
Encouraging a Growth Mindset
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Sometimes highly committed nurse leader coaches may encounter resistance to establishing a culture of learning. I recently discussed this problem with an L&D. She was hired because there were concerns that unit practices were outdated. This new manager was certified in her specialty area, had gone back for a graduate degree … [Read more...]
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