By Rose O. Sherman, EdD, RN, FAAN Nurse managers often tell me that one of their biggest challenges is holding staff accountable for their behavior. Part of it is our world today. Ethicists have commented that there has been a change in the willingness of individuals to accept responsibility for their behavior. The culture has instead become one of blame. Some staff are … [Read more...]
Leading Your Former Peers
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Promotions from within can be tricky. Not all your peers will be thrilled that you were selected for the position. While having work experience in an organization when you accept a leadership role is often a tremendous advantage, it can also present some unique challenges. On the positive side, you will not have the steep learning … [Read more...]
What To Do When Staff Cry
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A manager recently asked me what she should do when she is trying to give constructive feedback, and the staff member begins crying uncontrollably. She reported she feels uncomfortable when this happens, and also perturbed because part of being a professional should entail the ability to accept feedback without an emotional … [Read more...]
Why Follow-Through Matters in Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What do you do when a manager does not follow through on actions that you have discussed? The question came from a director who was becoming increasingly more frustrated with the performance of one of her managers. The manager commits to actions during meetings, and then routinely does not follow through. When confronted, she … [Read more...]
Honing Your Executive Presence
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I am coaching a number of current and/or aspiring Chief Nursing Officers. As we talk about their goals, a recurring desire is to improve their executive presence. This is an intangible quality in leadership where the leader commands respect with their presence. It is having the "it" factor. This qualitiy can seem somewhat elusive. … [Read more...]
- « Previous Page
- 1
- …
- 59
- 60
- 61
- 62
- 63
- …
- 139
- Next Page »