By Rose O. Sherman, EdD, RN, NEA-BC, FAAN We are in very challenging times right now. Winston Churchill once noted that no crisis should go to waste. I thought about this as I read Bonnie and Mark Barnes's new book Shining the Light on all the Right: Celebrating the Art of Nursing Around the … [Read more...]
When Staff Are Not Happy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What do you do when staff members walk into your office and tell you that they are not happy? Many new managers become concerned and upset when this happens. They often don't know that a tough lesson that leaders learn early is that they can't make everyone happy. There will always be people who are upset with something you do … [Read more...]
When Should Leaders Mediate a Conflict?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN How can I more effectively manage conflict. This is an issue that many leaders struggle with. The following is a case scenario that is often brought up in leadership development sessions. The Case Scenario A charge nurse on your unit complains … [Read more...]
The Value of Cognitive Rehearsals in Nursing Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Cognitive rehearsals are frequently cited in the nursing literature as a way to help young nurses confront incivility and bullying. The rehearsal of what to say if you are bullied has proven to be extremely valuable and is part of many nurse residency programs. But cognitive rehearsals can also prove quite valuable in … [Read more...]
Leading Staff through Change
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The pace of change in every healthcare environment has become fast and furious. Both staff and leaders tell me that it is exhausting. Policies today are often made then quickly reversed to adapt to changes. The human brain loves predictability. We naturally feel safer when we know what to expect and things feel routine. But … [Read more...]
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