By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In nursing, much has been written about adopting transformational leadership principles but far less about servant leadership. Recent research findings published in JONA's October issue by authors Anselmo-Witzel, Heitner & Dimitroff provide a strong business case for servant leadership if organizations want to retain … [Read more...]
Acknowledging Your Mistakes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Accepting accountability for our errors is not easy. A nurse manager talked with me about a scheduling error that she made that left her unit with serious staffing issues over a holiday weekend. Her CNO was angry; the staff was angry. She was disappointed in … [Read more...]
Keeping an Eye on Gen Z Nurses during COVID-19
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN How resilient is your nursing staff right now? We often answer this question taking a collective look at our team. This is a mistake. Although we are all in the same COVID storm, we are not in the same boat. The evidence is indicating that our youngest nurses are having a much tougher time. We need to keep an eye on our Gen Z … [Read more...]
Combating PPE Fatigue
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager recently confided that "I know this may sound a little crazy after all the hoopla around lack of PPE in March and April but my biggest problem now is keeping staff vigilant about using it." I told her that she was the fourth ICU or ED manager who had told me the same thing in the last 4 weeks. The staff is tired … [Read more...]
Five Tips to Deliver Bad News
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Everyone likes good news, but sometimes leaders are asked to deliver bad news to their staff. It’s even harder when you don’t agree with the message or decision you’re communicating. Many leaders have asked me recently - What is the best way to message bad news? The bad news could reduce personal benefits, involve redeployment … [Read more...]
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