Emerging Nurse Leader

A leadership development blog

Five Tips to Deliver Bad News

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Everyone likes good news, but sometimes leaders are asked to deliver bad news to their staff.  It’s even harder when you don’t agree with the message or decision you’re communicating. Many leaders have asked me recently - What is the best way to message bad news?  The bad news could reduce personal benefits, involve redeployment … [Read more...]

When a Staff Member has a Difficult Personality

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Dealing with difficult staff can be challenging, especially for new managers. The well known Buddist Pema Chodron has noted that "difficult people are our greatest teachers." The reason that they are great teachers is that when working with them, we learn a great deal about ourselves.  Especially difficult personalities for nurse … [Read more...]

When You are in a Life-Quake

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders tell me that nurses still seem anxious and fearful months into the pandemic.  Some things that by now you would have expected to normalize have not.  While initially, we may have thought that moving through COVID-19 would be a sprint, it turned into a marathon. Everyone is waiting for things to return to normal, but … [Read more...]

When Nurses Are Not Okay

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN "How do we make it okay for nurses to not be okay?" This poignant question appeared in the Q+A during a webinar that I did last week in partnership with the American Association of Critical-Care Nurses on the topic of resilience. The chat was lively with a discussion about how some of their colleagues (and some managers) are … [Read more...]

Coaching Staff Who Are Negative

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A challenge that frontline leaders talk about today is the balance between being supportive with staff while confronting negative behavior so it does not destroy moral.  What follows is a common scenario that many leaders have discussed with me during recent coaching workshops. Renee is an experienced staff nurse in your … [Read more...]