By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What have you changed your mind about relative to the nursing workforce? This is a question that I often ask leaders and reflect on myself. For most of the four decades that I have worked in nursing, I have rarely seen nurses leave the profession. Their jobs … [Read more...]
Another Kind of Moral Distress
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN "I can't do this again." Over the past 3 weeks, frontline nurse leaders tell me that they hear this from staff as regions quickly move into a fourth COVID surge driven largely by the Delta variant and significant percentages of the population who remain unvaccinated. Some nurses have not recovered from their experiences in the … [Read more...]
Using Net Promoter Data to Improve Retention
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Net Promoter or Net Promoter Scores are a widely used market research metric that typically takes the form of a survey question asking respondents to rate the likelihood that they would recommend a company, product, or service to a friend or colleague. It is part of the HCAHPS patient satisfaction assessment. I have … [Read more...]
When Nursing Workforce Data Helps to Explain What is Happening
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of the challenges for nurse leaders in looking at what is happening with the workforce is access to good current data. There is so little out there right now. That is why the recent 2020 National Nursing Workforce study published in the April 2021 issue of the … [Read more...]
Using Job Embeddedness to Promote Retention
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse retention is both challenging and tricky today. Why some nurses stay, and others leave is not always easy to predict and can be different across settings. That is why the concept of job embeddedness becomes important. Job embeddedness is the collection of forces that influence employee retention. It can be distinguished … [Read more...]
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