By Rose O. Sherman, EdD, RN, NEA-BC The following is a story I hear far too frequently today. We hired a new graduate who wanted to work in critical care. When I asked her as part of our recent graduate residency program why ICU - she told me that it looked like exciting work from what she had seen on movies and TV. I asked her if she had rotated through a … [Read more...]
Why Net Promoter Scores Matter
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One organization I recently worked with reported that a critical recruitment and retention initiative for them is to increase their net promoter scores among their staff. This metric is evaluated quarterly via a pulse survey. I have rarely seen this metric used to assess nurse recruitment and retention, but I think it is an idea … [Read more...]
When Leaders Lose Control of the Narrative
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse leader laments about what she sees as a loss of professionalism in nursing. We are now watching the uberization of nursing, complete with expectations of surge pricing. The focus is now on one's personal needs and whether the job can meet those expectations. There is little discussion about nursing as a calling or even a … [Read more...]
What’s Trending Now
By Rose O. Sherman, EdD, RN, NEA-BC As I do virtual interactive workshops with health systems across the country, trends emerge over time. For example, when I launched the Become the Boss No One Wants to Leave workshop (see flyer below) in July of 2022, not every health system was in the same place in terms of staff recruitment and retention. Today all the trends … [Read more...]
Modernizing Professional Governance
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Engagement and satisfaction surveys indicate that many nurses don't feel involved in the decision-making process. The flip side is that getting nurses to attend or be involved in professional governance is complicated. Many nurses tell their leaders that they don't have the emotional bandwidth to do anything but come to work, put … [Read more...]
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