By Rose O. Sherman, Ed.D, RN, NEA-BC, FAAN New leaders often wonder why it takes so long to build a trusting relationship in their new roles. Trust is a bedrock of leadership. As Warren Buffet has noted, trust is like the air we breathe- no one notices when it is present. When it is absent - everyone notices." Building trust is a slow and delicate process, and it's largely … [Read more...]
Lead With Gratitude This Week
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN We have two powerful tools in our leadership toolbox: gratitude and appreciation. What is so interesting about gratitude is that while you make others feel good, Harvard research has found that thanking others will also make you happier. In positive psychology research, gratitude is strongly and consistently associated … [Read more...]
Dispelling an Outdated Leadership Tenet
By Rose O. Sherman, Ed.D, RN, NEA-BC, FAAN Like many of you, throughout my leadership career, I was taught that nurses don't leave organizations - they leave leaders. This leadership tenet may have been true at one time, but not today. Nurses are leaving their jobs for many reasons, and on most surveys today, their immediate manager is not even in the top five. Yet I … [Read more...]
An Update on Brenna
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What are the odds you would talk about a nurse's onboarding experience and then unknowingly have her in the audience when you present a poignant post she wrote on LinkedIn? It happened to me at the OR Manager's conference a few weeks ago. In a keynote, I talked about Brenna's rocky onboarding experience as outlined in the LinkedIn … [Read more...]
Watch Your Use of Emojis
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager shared the story: "I love to use emojis in my texts to staff. I recently sent a thumbs-upemoji to one of my staff to congratulate her on a well-done job. It had quite the opposite effect when she told me that a thumbs-up emoji is passive-aggressive in her world. I checked with some of my younger staff, and they … [Read more...]
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