By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager described herself as a pretzel - I keep doing whatever I can to make staff happy. It only lasts a short time, and then we return to where we were. What am I doing wrong? This question often comes up during leadership development sessions. Many nurses who move into leadership have a natural tendency to be people … [Read more...]
The Five Voices of Leadership
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN An organization I am working with uses The Five Voices of Leadership as part of their leadership development to help their managers find their leadership voice and understand how others hear them. It was new to me but is proving to be a great foundational framework to use to coach these new leaders in areas like conflict management, … [Read more...]
Be More Yoda and Less Superman
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager tells the following story. I manage a small unit and often take patient care assignments. This means I take work home and do it on the weekends - never fully recharging my batteries. I just took a two-week vacation over Christmas and things imploded. My staff was on the phone nonstop with the leader who covered my … [Read more...]
Fostering Emotional Intelligence on Teams
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the past three decades, the importance of leader emotional intelligence has been widely recognized. It was popularized in 1995 by Daniel Goleman with the publication of his best-selling book Emotional Intelligence. Emotional intelligence (EQ) is usually defined as self-mastery or the ability to understand and control what we … [Read more...]
Building Trust in Your Leadership
By Rose O. Sherman, Ed.D, RN, NEA-BC, FAAN New leaders often wonder why it takes so long to build a trusting relationship in their new roles. Trust is a bedrock of leadership. As Warren Buffet has noted, trust is like the air we breathe- no one notices when it is present. When it is absent - everyone notices." Building trust is a slow and delicate process, and it's largely … [Read more...]
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