Emerging Nurse Leader

A leadership development blog

Getting Out of the Drama Triangle as a Leader

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A new nurse manager recently asked me how she can turn down the heat of what has become a drama triangle on her unit related to professional accountability. Stephen Karpman first described the drama triangle in the 1960s. It is a model of dysfunctional social interactions and illustrates a power game that involves three roles: … [Read more...]

Developing Thicker Skin As A Leader

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I recently asked a nurse manager who had successfully transitioned through her first year in a leadership role - what advice she would have for a new manager. She recommended that they develop a tougher skin, especially now. She explained that initially, in her role - she spent a lot of time being guilty about the challenges and … [Read more...]

Leading Generation Z Nurses

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO told me about an exit interview she did with a generation Z nurse. She could not convince the nurse to stay but learned a great deal from their conversation. She found that the young nurse was not leaving for better pay or a better opportunity. She was going because she felt disconnected from her leader and her team. She … [Read more...]

Helping Nurses with Communication Skills

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By Rose O. Sherman, EdD, RN, NEA-BC I had a mentor who often said that the "soft skills" are often the "hard skills" to master.  Communication is undoubtedly at the top of that hard skills list.  Poor communication skills in healthcare environments can lead to medical errors, fragmented care, poor team coordination, and incivility. They also lead to patient/family … [Read more...]

Rebuilding a Toxic Culture

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Over the years, many new nurse leaders have talked with me about assuming leadership of a team with a very toxic culture. Their questions range from - How do I get started? to What is a realistic turnaround timeframe?  One thing they collectively agreed on is that cultural change is the hard stuff of leadership. Last week, I … [Read more...]