By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Some conversations are much more difficult than others, especially in the current environment where emotions are high and staff often feel unappreciated. When I ask leaders today about the tough conversations they are having with staff, the list often includes the following: An unwillingness to accept professional accountability … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN In the past, courage has not been recognized as an important attribute for nurse leaders.  This is changing.  In my recent conversations with current nurse leaders about what our future leaders will need, the ability to act courageously is increasingly part of the discussion. Without question, innovation is needed in healthcare … [Read more...]

By Rose O. Sherman, EdD, RN, NEA-BC, FAAN From AONL research on the nurse manager role, we know that managing staff conflicts is one of the top five activities and least favorite ways leaders spend their time. Consider this situation a nurse manager recently raised during a seminar: My staff don't want to navigate their conflicts. They expect me to solve them and … [Read more...]