Emerging Nurse Leader

A leadership development blog

Building Psychological Safety

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety in a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the lack … [Read more...]

Nurse Bullying

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN It seems counterintuitive that nurses would bully each other in a time of critical staffing shortages, but it is a huge problem today. During a recent program, charge nurses talked with us about the nurse-on-nurse bullying that has now become commonplace. The reasons some nurses bully others include the following: Intense anger … [Read more...]

Managing Defensive Staff

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN "How do I deal with defensive staff? Everyone seems so on edge, and it is not uncommon for nurses today to lash back out with any performance feedback?" I repeatedly hear this question from nurse managers who attend our leadership development workshops. The workload in most acute care environments is very high, and staffing shortages … [Read more...]

Boundaries in Leadership Roles

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was reminded again this week in talking with new managers about how important leadership boundaries are today. So many leaders feel under intense pressure to be all things for staff, but leadership roles are unsustainable without boundaries. Nurse manager recruitment and retention is a critical challenge. We have new generations of … [Read more...]

What We Are Not Talking About

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO recently asked me why no one is talking about the high volumes and serious admission delays we are seeing in hospitals nationwide. I am not sure why more is not being said about this, but the sessions and conversations I am having with leaders confirm her concern. We have a serious staffing and patient volume problem in many … [Read more...]