By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A great leader understands that each individual (themselves included) has unique personality traits that need to be honored in the relationship. One easy-to-remember model, often termed OCEAN in the field of psychology, was developed by Dr. Lewis Goldberg. It has five factors that are measured on a sliding scale from high to low: … [Read more...]
Coaching Emotionally Fragile Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a manager on a webinar what strategies she should use when coaching a new graduate who is emotionally fragile and reactive to feedback. The nurse was stressed, anxious and demonstrated catastrophic thinking when suggestions were made to improve performance. The manager expressed concern because the new … [Read more...]
Creating Psychological Safety
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked by a new manager how to begin rebuilding psychological safety on a unit where staff deeply distrusted their previous leader. Mending a broken trust can be challenging. Blame and incivility were characteristics of the culture that had evolved over many years. New graduate turnover was very high because of the … [Read more...]
Your Team at Night
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was recently asked the question by a nurse manager about how to manage the night shift when you are not there. It is a great question and one that managers often struggle with. You want to be supportive and visible. Yet at the same time, you get caught up with the chaos of the work leaving little time to think about how to best … [Read more...]
Knowledge Transfer on High Turnover Units
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The national bedside nursing turnover rate increased in 2017 to 16.8%, a 2% increase in one year (NSI, 2018). Much of this nursing turnover continues to occur in the first three years of practice. The overall vacancy rate for RNs in the US is now 8.2% nationwide with some geographic areas experiencing severe shortages. High … [Read more...]
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