By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A young manager recently told me how much she was dreading a crucial conversation that she needed to have with one of her experienced staff members. The nurse was very disrespectful to her at a staff meeting. It was painful, public moment. The manager exercised a great deal of emotional restraint and chose to do the right thing … [Read more...]
Breaking All the Rules
By Rose O. Sherman, EdD, RN, FAAN "Personal and organizational effectiveness is proportionate the strength of leadership". John Maxwell My students often ask me about books that have profoundly influenced my thinking about management and leadership. A book, that I found helpful in my own leadership journey, was published initially more than a decade ago and recently … [Read more...]
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