By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What happens when it is the senior leadership team that is dysfunctional? I have often wondered about the impact that this could have in an organization. My question was answered when I recently worked with a nonprofit agency with significant conflict among their senior leadership. As a team, they knew that they did not play well … [Read more...]
Coach Staff with the GROW Model
By Rose O. Sherman, RN, EdD, NEA-BC, FAAN We know that nurse leaders play a key role in both staff recruitment and retention. Your success today in being the type of leader that is a magnet for nurses hinges on your willingness to change your approach to leadership and develop new skills. Being a manager is no longer enough. Younger nurses want to get ahead in their careers … [Read more...]
Fostering Trust Takes Time
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of my graduate students who recently became a manager complained to me that her staff did not trust her. She had only been in the role for 3 months. She is the third manager in five years. This trend of frequent turnover of managers is very concerning because we know that trust takes time to build. It is an essential building … [Read more...]
Choose Your Words Wisely
By Rose O. Sherman, EdD, RN, FAAN During a leadership workshop that I recently taught, a manager was telling the class about her frustrations with her staff. As I listened to her, I could not help but notice how many times she used the word "they". I stopped her and asked who "they were". I pointed out to her that the use of "they" instead of "we" conveyed to me a lack … [Read more...]
Managing Rumors
By Rose O Sherman, EdD, RN, FAAN Young managers often ask me about the rumor mill and whether or how to best manage it. The problem with rumors especially negative ones is that it can be like a virus that takes over and destroys and healthy work environment. Rumors and gossip fly especially during times of organizational change. Staff often imagine the worse in the … [Read more...]
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