By Rose O. Sherman, EdD, RN, NEA-BC, FAAN I was coaching a young leader the other day. Her CNO was concerned because although she had good potential, she lacked emotional intelligence. In talking with her, I realized that she expected staff to get used to the way she is - unfiltered and sometimes abrupt. Even in … [Read more...]
Your Net Thriving Score
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders have been asking me if there is an easy-to-use instrument to measure their nursing staff's wellbeing. Many health systems have robust wellbeing strategies but don't know if they are impacting the well-being of staff. Quantifying success is crucial … [Read more...]
Stay Interviews as a Retention Strategy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nursing turnover is on the rise in even the very best organizations. 2020 was a tumultuous year, and not surprisingly, many nurses are reconsidering their work and life priorities. I rarely talk with a nurse leader today who is not worried about retaining … [Read more...]
Restoring Trust
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders are struggling with a loss of staff trust. It is not surprising that many nurses are angry at their leaders, and union activity is rising. Throughout the pandemic, there has been a global societal backdrop of mistrust with a loss of faith in … [Read more...]
Bullying Versus Incivility
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Reducing negativity and incivility in their cultures is a major challenge for virtually every leader I have interviewed during the past three months. Not surprisingly, the incivility and discord that we see in society have seeped into our healthcare environments. Nurses are stressed on so many levels that many have very short … [Read more...]
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