By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Everyone likes good news, but sometimes leaders are asked to deliver bad news to their staff. It’s even harder when you don’t agree with the message or decision you’re communicating. Many leaders have asked me recently - What is the best way to message bad news? The bad news could reduce personal benefits, involve redeployment … [Read more...]
Coaching to Promote a Growth Mindset
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN How do you coach the cave dwellers on your unit? I was asked this question on a recent webinar. The term cave dweller was new to me, but I quickly learned that it describes staff who are Consistently Against Virtually Everything. It made me smile because I can remember leading some staff members who would fall into this … [Read more...]
Email Messages in Turbulent Times
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Few experienced leaders have not sent at least one email that they later regretted sending. Your use of email is your digital presence. Like executive presence, it can propel your leadership or derail you. This is especially true now when we are more reliant on email because of social distancing. In most organizations, it is the … [Read more...]
Why a Webcams On Culture Matters
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The COVID-19 pandemic has shut down usual systems of interactions and social distancing is the new norm. As we have trended downward in the number of in-person interactions, it is not surprising that we have trended upwards in online-interactions. Nurse leaders miss getting together with other leaders. It is much harder to … [Read more...]
Listening – A Leadership Superpower
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What is the key to your leadership success? It is a question that David Rubenstein asks some of the world's greatest leaders interviewed for his new book, How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers. It is interesting how many mention that they believe their listening skills play a crucial … [Read more...]
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