By Rose O. Sherman, EdD, RN, NEA-BC, FAAN You may be familiar with the television show Undercover Boss, where CEOs and business owners go undercover in their businesses, working at the point of service for an extended period to assess what is happening with people and processes. Their discoveries are often quite revealing. Some Chief Nursing Officers also schedule regular … [Read more...]
Security in Healthcare Today
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Several weeks ago, I attended the American Academy of Nursing meeting in Washington, DC. The growing problem of physical assaults and violence on healthcare staff was discussed with a focus on gun control. Not surprisingly, the murder of a nurse and social worker at Methodist Hospital Dallas was top of mind for many … [Read more...]
Rethinking Meetings
By Rose O. Sherman, EdD, RN, FAAN All of us have probably had the experience of attending a meeting where there were no outcomes, and the conversation drifted way off the subject of the original intent of the meeting. Participants leave meetings like this feeling de-energized and perhaps even angry that their time has been wasted. It can become difficult to maintain … [Read more...]
Learning to Listen
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What could your organization do to increase your work satisfaction? That question was asked in the July 2022 ANA pulse survey with almost 12,000 RN respondents. Not surprisingly, improved wages and staffing ranked number one and number two. The third highest priority was genuinely listening to my voice and addressing my … [Read more...]
When No One Wants to Work Nights
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Hospitals are 24/7 - right? We all know that when we apply to work in them. So how should leaders react when young nurses come to them right out of orientation (sometimes with doctor's excuses for mental health and wellbeing) and say they can't work nights? This phenomenon is happening right now all over the county. What to do … [Read more...]
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