By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of the challenges in any leadership role is that you will sometimes be asked to implement policies, procedures, and practices that you disagree with. New managers often ask me how they should deal with this and whether they should share their viewpoints with the staff. While expressing your displeasure and proving your advocacy … [Read more...]
Are Your Staff Net Promoters?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Healthcare systems are spending millions of dollars to recruit and retain staff. But what if some of those efforts are undermined by your staff? Consider the following story that a nurse leader shared with me: I was at the gym and overheard two nurses talking about their hospital - our local competitor. In loud voices, they … [Read more...]
Letting A New Graduate Go
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Letting a new graduate go during probation is a difficult topic that we rarely discuss but has come up in several leadership development sessions recently. A nurse manager related the following story: It is hard to even talk about this as I still feel guilty, although I know I should not. I just terminated one of our new … [Read more...]
The Truth About Trying To Make Staff Happy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A nurse manager described herself as a pretzel - I keep doing whatever I can to make staff happy. It only lasts a short time, and then we return to where we were. What am I doing wrong? This question often comes up during leadership development sessions. Many nurses who move into leadership have a natural tendency to be people … [Read more...]
The DAISY Team Award As A Way to Honor Teamwork
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nursing is a team sport, but it might not seem that way in today's environment. Many team members are exhausted, burned out, and focused on their personal needs. As one manager recently observed - it's me, me, and more me. When I raise the question about how whatever issue we are discussing will impact others on the team, I often get … [Read more...]
- « Previous Page
- 1
- …
- 26
- 27
- 28
- 29
- 30
- …
- 53
- Next Page »