Emerging Nurse Leader

A leadership development blog

Relational Leadership in a Transactional World

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By Rose O. Sherman, EdD, RN, NEA-BC There is significant research evidence that a relationship leadership style (authentic, servant, and human-centered leadership) is linked to more effective recruitment and retention and quality patient outcomes. However, nurse leaders increasingly tell me staying relational is more complicated in a transactional healthcare environment. … [Read more...]

Who Owns the Patient Experience?

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse managers increasingly report dissatisfaction with how accountability for the patient experience is viewed in their health systems. Consider the following story an Emergency Department Manager recently reported in a manager focus group: “ We have had a triage tent in front of my ED for almost two years – that’s how busy we … [Read more...]

Why Learning to Think Critically is Hard

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By Rose O. Sherman, EdD, RN, FAAN I had an interesting discussion with a group of nurse leaders about the challenges they see with their RNs around critically thinking through complex situations. They observed that new nurses ask for recipe-like guidelines for every situation. Nursing does not work that way, they noted - every patient is different, and there are so many … [Read more...]

When Performance Evaluations Get Tricky

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Nurse leaders, especially those new in their role, are sometimes faced with giving staff a different performance review than they anticipated.  These situations can bet very tricky. What follows is a typical case that managers present to me: A Case Scenario Sarah is a new leader in a 30-bed ICU. She is new to this … [Read more...]

When Nurses Are Disrespectful to Leaders

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By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Being a frontline leader today is challenging under the best circumstances, but imagine what it is like when nurses are disrespectful and critical of those who lead them. Nurse managers now tell me that while this behavior might have been confined to nonprofessional staff in the past, some professional staff are now very … [Read more...]