By Rose O. Sherman, EdD, RN, NEA-BC, FAAN For many months, nurse leaders have been asking me why we are not more honest with the public about what is happening in our healthcare delivery system. One emergency department nurse leader related the following story that is so similar to others that I have heard: My health system regularly advertises on TV and billboards about … [Read more...]
When Nurses Lack Empathy
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Some of the most troubling conversations I have with leaders today concern a growing number of nurses who seem to lack empathy. Caring for patients in a way that projects concern and empathy has always been a core value in nursing. Leaders see an increasing number of new graduates who view nursing as a potentially well-paying job … [Read more...]
Managing Difficult Nursing Staff
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Being a nurse leader is challenging today, but managing difficult staff makes it even more stressful. These are the nurses who you dread having conversations with because they lack emotional intelligence and the ability to accept feedback. My advice is always to enter the conversation with good intentions. We can all be … [Read more...]
Ten Trends with the Nursing Workforce
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN When I ask nurse managers about the most valuable content in my programs, they inevitably tell me they come away "very happy to know that I am not alone in some of the behaviors that I am seeing." These nurse leaders at the frontlines are observing what they describe as a significant cultural shift in their workforce. They readily … [Read more...]
Helping New Graduates Expand Their Range of Career Options
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN A CNO expressed frustration about a recently held meeting with nurse residents in her facility. She told the following story: I talked with our new graduates about career planning and the wide range of opportunities available to them in nursing. Almost the whole group of 30 seemed to have already decided what they wanted to do. … [Read more...]
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