By Rose O. Sherman, EdD, RN, NEA, BC Times of crisis provide an opportunity to test the biases in our thinking. A status quo bias is a preference to keep current practices as they are versus a willingness to think outside the box. A large body of evidence shows that status quo bias frequently affects human decision-making even when under enormous pressure. We love … [Read more...]
Crisis Thinking Outside Our Traditional Boxes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The current COVID-19 virus presents unprecedented challenges to the healthcare delivery system. Albert Einstein once noted that " The significant problems we face cannot be solved at the same level of thinking we were at when we created them." This really rings true during this time of crisis. It has never been more important … [Read more...]
What Have You Changed Your Mind About?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What have you changed your mind about in the last two years (about the workforce, about nursing, about the healthcare environment)? It is a question that I usually ask during coaching workshops. The question is designed to get leaders to reflect on leadership opinions or ideas that they have changed their thinking about. It is … [Read more...]
When Metrics Become Punitive
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What happens when our performance metrics become punitive? This is unfortunately happening in some healthcare environments. I have recently talked with two nursing directors who are on disciplinary performance plans because of low patient experience scores in some clinical areas under their supervision. Both feel that there … [Read more...]
Negotiating Salary in a Leadership Role
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN One of the most frequent questions that I receive from new leaders is how to negotiate a salary in a leadership role. Some new leaders feel like they have been taken advantage of when they later learn that many of their staff members make more than they do or the median salary for a manager in their organization is far … [Read more...]
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