By Rose O. Sherman, EdD, RN, NEA-BC, FAAN Winston Churchill is often quoted as telling the English population during World War II that "when you are going through hell - keep going." That is what nurse leaders are doing today as they lead through this COVID-19 crisis. Yet at some point, it will be … [Read more...]
Avoiding a Status Quo Bias in Times of Crisis
By Rose O. Sherman, EdD, RN, NEA, BC Times of crisis provide an opportunity to test the biases in our thinking. A status quo bias is a preference to keep current practices as they are versus a willingness to think outside the box. A large body of evidence shows that status quo bias frequently affects human decision-making even when under enormous pressure. We love … [Read more...]
Crisis Thinking Outside Our Traditional Boxes
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN The current COVID-19 virus presents unprecedented challenges to the healthcare delivery system. Albert Einstein once noted that " The significant problems we face cannot be solved at the same level of thinking we were at when we created them." This really rings true during this time of crisis. It has never been more important … [Read more...]
What Have You Changed Your Mind About?
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What have you changed your mind about in the last two years (about the workforce, about nursing, about the healthcare environment)? It is a question that I usually ask during coaching workshops. The question is designed to get leaders to reflect on leadership opinions or ideas that they have changed their thinking about. It is … [Read more...]
When Metrics Become Punitive
By Rose O. Sherman, EdD, RN, NEA-BC, FAAN What happens when our performance metrics become punitive? This is unfortunately happening in some healthcare environments. I have recently talked with two nursing directors who are on disciplinary performance plans because of low patient experience scores in some clinical areas under their supervision. Both feel that there … [Read more...]
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