By Rose O. Sherman, EdD, RN, NEA-BC, FAAN
We have two powerful tools in our leadership toolbox: gratitude and appreciation. What is so interesting about gratitude is that while you make others feel good, Harvard research has found that thanking others will also make you happier. In positive psychology research, gratitude is strongly and consistently associated with greater happiness. Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships. In a just-released AONL compendium, 55% of nurse managers reported that giving awards and recognition was one of the top five tasks that bring them joy in their work. Hence, there is also a strong business case for nurse manager retention.
We are living with complex challenges right now in nursing. Peter Drucker, whom many consider one of the most outstanding thought leaders on management, observed that the job of leaders is to interpret reality even in the toughest of circumstances. At the same time, he believed that a leader is responsible for keeping hope alive and focusing on what works well. Having an attitude of gratitude can help to balance out the adverse effects of challenges and stresses. So during this Thanksgiving week, the following are five ways that nurse leaders can develop an attitude of gratitude mindset and lead with gratitude:
1. Keep a Gratitude Journal Just for the Week
In his work on gratitude, Dr. Robert Emmons found that keeping a gratitude journal resulted in better sleep and more energy. Each day, take the time to consider 3-5 things that you feel grateful for. These could be simple magic moments like a baby’s smile, a close friend’s call, or perhaps more considerable achievements like acceptance to graduate school or a new job. The journal’s point is to develop a conscious mindset to focus on the positive things that happen in life.
2. Challenge Yourself Not to Whine or Complain
Have you ever noticed how whining can be contagious? There are problems in every work environment, and people spend most of their time focused on the negative. Commit yourself to think and speaking positively. If you are very upset about a situation, give yourself a time limit to vent your concerns and move on to more positive thoughts. Be grateful for the tough times because it will teach you to deal with adversity; there are always some positive outcomes from even the most negative experience. In most situations, it is essential to consider that things could be worse than what you are experiencing,
3. Show Appreciation
If you actively look for things to be grateful for, you may be surprised at how much good there is in your life. Your Appreciation of others can profoundly impact their lives and make you feel better. Great nursing leaders know that it is vital to appreciate nurses for what they do and praise them for their work. I recently published a blog where a CNO went incognito as a traveler and was struck by the lack of Appreciation that she observed. It is a powerful reminder that nurses work very hard and need recognition.
4. Write Thank You Notes and Emails
Take the time to send a note or email of Appreciation to that person that you may take for granted but deserves your thanks. People will never really know the positive impact that they have unless you tell them. You will brighten someone’s day, and it will make you feel better as well.
5. Create Magic Moments for Staff This Week
In their work, The Power Of Moments: Why Certain Experiences Have Extraordinary Impact, authors Chip and Dan Heath explore why specific brief experiences can jolt and elevate and change us—and how we can learn to create such extraordinary moments in our life and work. These moments build pride and connection. Do something very unexpected this week for your staff to break the script. The authors found that of all the ways we can create moments of pride for others, the simplest is to offer them recognition.
Gratitude is a way of investing in both ourselves and others. So commit to leading with gratitude this week and thank those who make a difference.
Thank you all for being a leader and reading this blog.
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